Frequently asked questions

Is there a difference between counselling and psychotherapy?

Counselling and psychotherapy are both what’s sometimes referred to as ‘talking therapies’ and the titles counsellor and psychotherapist are often used interchangeably.
Whilst the two areas overlap, psychotherapists may work more in depth and over a longer period of time and the training of psychotherapists reflects this.
Counselling is often thought of as a way of dealing with particular life events over a shorter period.

How many sessions will I need?

The duration of counselling or psychotherapy is tailored to your individual needs, and so it is not possible to know how many sessions will be needed.
An important aim of the counselling and psychotherapy process is that you work towards an understanding of your issues and concerns and make the changes you want.

Do I need to know what I want when I come for the first session?

No, in the first session, the therapist will be interested in what issues you bring and together you will discuss and agree a way forward that is right for you.
Knowing that counselling and psychotherapy requires commitment and motivation, you and the therapist may agree, initially to a limited number of sessions and then review how you might continue.

How long will I have to wait for an appointment?

EICP doesn’t operate a waiting list and clients will normally be offered an appointment within 7 days. Occasionally, during holiday periods this may be slightly longer.
Subject to availability we offer day, evening and Saturday appointments.

What if I want to end the therapy?

Usually, the ending of therapy is something that is planned and agreed with the therapist.
However, some people can feel anxious at times about continuing with their sessions.
If this happens, it is useful to discuss your thoughts and feelings with your therapist rather than not keeping your appointment or cancelling, that way you can discuss and agree whether therapy should continue or end.

Is Therapy Confidential?

Whilst your work with us is confidential, this confidentiality has certain limits.
Your therapist may have to take action if there was a substantial risk of harm to you or others.
This would be done with your consent as far as possible.

Before your first session you will be sent a client record form to complete with your contact details and also the contact details of an emergency contact and of your GP. This information is kept confidential and is held securely.

All our therapists are required to be in clinical supervision, which is a confidential process that plays an important role in offering increased protection and effectiveness for clients.
It is where therapists examine their work with clients.

What if I have a Complaint?

If you have a complaint please discuss this with your therapist directly.
If you are still not satisfied, you should contact the therapist’s professional body.